There are many who read this blog who are regular customers of mine. Some of you I have been able to contact; others I have not. For those of you who do not already know – here is the latest as I do not want anyone to be surprised:
While both of these are true, I believe that those who know me well will agree that there are many bigger, more valuable tasks – providing superior customer service among the biggest – that I performed with absolute consistency. Additionally, Sunday is a special day to me as it is my only weekend day that I spend with my family – who are the most important people in the world to me – as we go to church and do other important family activities and I will always refuse to put work ahead of my family if forced to make a choice.
I am not looking for sympathy and I don’t expect you to defend me to anyone at Sunset Cycles. Neither do I intend to influence where you choose to do business in the future. I simply wanted my side of the story to be told to those who are important to me and for you to not be surprised when you visit the store.
Additionally; I feel that we have a long-standing relationship as it pertains to your cycling life and I want you know that you are free to contact me with questions and for advice.
As for the future; I don’t know if I will be returning to the retail side of the bike industry again. But if I do; I will certainly announce it here.
Best wishes. I hope to bump into you on the road – as I plan to do more riding now – and I hope that I can be of service in the future. I am open to helping you with your bikes at least in the short term with the understanding that my resources are a little limited at the moment.